Application Letter (Draft)

BreadTalk Management Trainee

Responsibilities:
Provide Excellent Customer Service
Assist to Manage Outlet Operations
Interact with customers and ensure quality service provided
Maintain Hygiene and Cleaniness
Apply sales and service techniques to promote products and increase sales
Ensure products and display are consistently well presented
Document Management
Other duties assigned

Requirements:
Fresh Graduates Welcome
Cheerful and Bubbly Personality
Highly Initiative
Excellent Team Player
People-Oriented
Good Communication Skills
Willing to learn and able to multitask
Ability to communicate in both English and Mandarin
Able to complete progressive training program from scatch (Full ground-floor training)
Ability to manage shifts
Singaporeans and PRs may apply

Serangoon Ave 2

Block XXX, Singapore 550XXX

9791 XXXX

mingwei.wong88@gmail.com

September 10 2011

Attention: Human Resource Department

BreadTalk Group Limited

171 Kampong Ampat, #05-01 to 06

K.A. Foodlink, Singapore 368330

Dear Sir/ Madam,

Application for Management Trainee job position

I am writing in for the application of the Management Trainee position listed on the BreadTalk Group website. I will be graduating from National University of Singapore (NUS) in 2013 with a B. Sc (Hons) in Biomedical Science.

I became interested in the management of outlets operation after working under BreadTalk Group, Din Tai Fung Brand department for a month. During the one month, I had some insights of how the headquarters and branch outlets link with one another. With this prior knowledge, it will help me better grasp the operations of the outlet. Besides that, I have coordinated with various parties for the company. This experience and skill would allow me to liaise more effectively with the headquarters and respective departments when needed.

In addition, I had worked as a Customer Service Officer in Aviva Ltd. I gained customer service and communication skills which are important as it will allow me to better interact with the customers and my colleagues. Hence, I will be able to provide a better dinning environment for the customers, as well as create a better team to serve the customers.

Furthermore, I was an operations specialist during my National Service period. I carried out the collation of training results of my department for my superiors. Hence, I am confident of my documenting and collating skills which will come in handy when performing it for the outlet’s monthly or yearly reports.

Having mentioned these, I believe that there are still skills which are required specifically to BreadTalk. Hence, being a Management Trainee would allow me to acquire these necessary skills. Thus, combining the skills which I have and will acquire, will provide me with the capability to better manage the outlet.

I, therefore, hope that you would consider my application. I would be available for interviews from Monday to Wednesday 9am to 11am and 1pm to 3pm. Hope to hear from you soon.

Thank you.

Yours faithfully,

Wong Mingwei